The current situation with COVID-19 is constantly changing and needs to be reassessed every day. This can lead to uncertainty for many people. We would like to share with you how we are dealing with the situation here at Bodynova.
At the moment it is our highest priority to protect the health of our employees and our customers and to do our part to help contain the spread of the virus.
How we deal with the situation
We have reduced the presence of our employees by working in alternating shifts and home office.
Our customer service is still available by e-mail. As we are fewer people for the telephones, we kindly ask you not to call, but to send us an email. In urgent cases, our telephone hours are from 10 am to 4 pm.
Opening hours in our Cologne store
We are abiding by the recommendations and decisions of the government and are taking all the necessary precautions. This also applies to our store in Cologne, which is open Tuesdays to Fridays from 11:00 – 18:00 and Saturdays from 10:00 – 16:00. The store is closed on Mondays! With the necessary hygiene measures such as social distancing, wearing a face mask and a limited number of customers at one time, you can buy items in the store or pick them up. Unfortunately, we are currently unable to allow testing of items in-store.
Online shop and delivery times
Our online shop bodynova.de is still open for you and we do our best to keep our regular delivery times. However, at the moment it can happen that deliveries are delayed with our shipping service providers and especially for bulky goods. Unfortunately we have no influence on this and ask for your understanding.
Take good care of yourself and your loved ones
Especially in times like these, it is important to take care of yourself and your loved ones and to support each other. Let us use this time to focus on the essentials and the important things in life.
We firmly believe that we will get through this situation in solidarity and togetherness!
Take care of yourselves and each other.
Your Bodynova Team & bodhifamil